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F.A.Q: Frequently Asked Questions
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These FAQs are designed to provide a better understanding of technical, application and administration feature. They provide basic information to most topics.
Technical

Yes. The download version is preinstalled with Derby database. Derby database offers a very quick and easy installation and will meet SME business requirements. However, for more demanding usage, if budget is still a constraint, then we recommend MySQL. It is free of charge and we have rigorously tested on this platform. Contact us to guide you on how to convert to MySQL.

Yes, our application is cloud ready.

No, you do not need to. We will backup for you on daily basis.

Application

Tax Code Tax Type Rules Transaction Type
TX Goods & Service Tax 3900/000 GST INPUT TAX (6.0%), Purchases
IM Goods & Service Tax 3900/000 GST INPUT TAX (6.0%), Purchases
IS Goods & Service Tax 3900/000 GST INPUT TAX (0.0%), Purchases
BL Goods & Service Tax 9290/000 GST EXPENSES (6.0%), Purchases
NR Goods & Service Tax 3900/000 GST INPUT TAX (0.0%), Purchases
ZP Goods & Service Tax 3900/000 GST INPUT TAX (0.0%), Purchases
EP Goods & Service Tax 3900/000 GST INPUT TAX (0.0%), Purchases
OP Goods & Service Tax 3900/000 GST INPUT TAX (0.0%), Purchases
TX-RE Goods & Service Tax 3900/000 GST INPUT TAX (6.0%), Purchases
GP Goods & Service Tax 3900/000 GST INPUT TAX (0.0%), Purchases
AJP Goods & Service Tax 3900/000 GST INPUT TAX (6.0%), Purchases
SR Goods & Service Tax 4400/000 GST OUTPUT TAX (6.0%), Sales
ZRL Goods & Service Tax 4400/000 GST OUTPUT TAX (0.0%), Sales
ZRE Goods & Service Tax 4400/000 GST OUTPUT TAX (0.0%), Sales
ES43 Goods & Service Tax 4400/000 GST OUTPUT TAX (0.0%), Sales
DS Goods & Service Tax 4400/000 GST OUTPUT TAX (6.0%), Sales
OS Goods & Service Tax 4400/000 GST OUTPUT TAX (0.0%), Sales
ES Goods & Service Tax 4400/000 GST OUTPUT TAX (0.0%), Sales
RS Goods & Service Tax 4400/000 GST OUTPUT TAX (0.0%), Sales
GS Goods & Service Tax 4400/000 GST OUTPUT TAX (0.0%), Sales
AJS Goods & Service Tax 4400/000 GST OUTPUT TAX (6.0%), Sales
TX-E43 Goods & Service Tax 3900/000 GST INPUT TAX (6.0%), Purchases
TX-N43 Goods & Service Tax 9290/000 GST EXPENSES (6.0%), Purchases

Simplified Tax Invoice is an invoice without customer name. A Full Tax Invoice has customer name and address.

Tax Inclusive is the amount when you sell to customer has included the tax amount. However, for tax exclusive, the amount that you indicate to the customer excludes the tax amount.

CGA stands for Capital Goods Adjustment. Kindly refer to Custom for detail explanation on Capital Goods. In simplicity, the tax amount for capital goods depends by your sales ratio. It is based on certain formula to derived it.

OET stands for Other Excluded Transactions. This is a flag to indicate the items are classified under ES43, ES, SR, DS, OS tax code and to be excluded from the Input Tax Recoverable Ration computation. Please refer to GST IRR formula IRR = (T-O)/(T+E-O). Where "O" is the other excluded transactions.

Open Item Flag allows you to define how you want to handle the payment/receipt offset. For example, if you set the Customer with Open Item, it means that when you received payment from your Customer, you would need to manually offset the sales transaction. On the other hand, if you set the customer to be non-open item customer, when you received payment from Customer, the system will automatically offset the oldest sales as paid. Similarly, this applies to Creditor.